Read questions other Showka customers have asked and find the answers.
FAQ
What should i do if there is insufficient water flow or no water coming out during using the faucet?
Please check whether the hot and cold water pressure is normal. If normal, first close the faucet, fold down the aerator at the water outlet, check if it is blocked by debris, and then use it normally after cleaning. If it doesn’t work, turn off the water supply, unscrew the inlet hose connector, check whether the inner hole is blocked, and it can be used normally after cleaning;
Water still drips from the outlet after closing the water valve, what's going on?
Please check whether the cartridge pressing nut is locked first. If it is locked, the cartridge ceramic sheet may be worn. Please contact the customer service center to replace the valve core.
What's wrong with the water leakage at the main body of the faucet?
Check whether the rubber ring of the water inlet joint is intact or not, and the connection is in place or not. If all normal, check whether the cartridge pressing nut is locked properly . If yes, check whether there is leakage in other parts of the main body. If so, please contact the customer service center for further processing ;
Why is the faucet switch suddenly stuck?
There is impurities in the cartridge, just open and clean the inner cavity of the cartridge, For specific operation, please contact customer service staff for further guidance;
Please check whether the hot and cold water pressure is normal. If normal, first close the faucet, fold down the aerator at the water outlet, check if it is blocked by debris, and then use it normally after cleaning. If it doesn’t work, turn off the water supply, unscrew the inlet hose connector, check whether the inner hole is blocked, and it can be used normally after cleaning;
Water still drips from the outlet after closing the water valve, what's going on?
Please check whether the cartridge pressing nut is locked first. If it is locked, the cartridge ceramic sheet may be worn. Please contact the customer service center to replace the valve core.
What's wrong with the water leakage at the main body of the faucet?
Check whether the rubber ring of the water inlet joint is intact or not, and the connection is in place or not. If all normal, check whether the cartridge pressing nut is locked properly . If yes, check whether there is leakage in other parts of the main body. If so, please contact the customer service center for further processing ;
Why is the faucet switch suddenly stuck?
There is impurities in the cartridge, just open and clean the inner cavity of the cartridge, For specific operation, please contact customer service staff for further guidance;